Following are the results of a survey of statements about ICAO Services from 2020. These statements are only filled in by international class students.



J1. Service staff are responsive and informative in response to questions and complaints

J2. Comfort and cleanliness of lecture facilities (classrooms and student lounge)


J3. Openness in providing information about International Programs (Student Exchange, Join / Dual Degree, Immersion, Summer / Winter School, Internship, International Certification)

Satisfaction Gap ICAO Services